Resources
A Dev’s Guide
A resource website for open-source developers to learn about UX research/design and get practical advice for leveraging design on their teams. Open-source Github repository
User Testing Can Be Fun - Poster
As a companion to A Dev’s Guide, I made a poster version of our user testing FAQ for open-source developers.
Talks
A Dev’s Guide at FOSSAsia 2022
A Dev’s Guide at Mozfest 2022
Synthesising user testing insights with OSS tool teams at FOSDEM22
Collaboration Between Designers and Developers on Sustain Open Source Design Podcast
Blog posts
Hey, whose keys are these?: Guiding Mailvelope users through the headaches of key management
How user testing helped find the simplest solution to help Mailvelope users deal with key changes.
Finding the Balance: Adding support for organization-wide PGP keys to Mailvelope
In a conversation with Mailvelope’s founder Thomas Oberndörfer, we discussed the designer-developer collaboration in process for building new functionality in the browser extension.
SSL, TLS, and FTP... Oh My! Guiding users to set up TLS Certificates in FileZilla
My reflection on finding strategies for complex problems and technical challenges while improving the usability of FileZilla Server.
Dark Patterns in User Controls: Exploring YouTube’s Recommendation Settings
An exercise in mapping and analyzing YouTube’s controls to understand user choice and freedom.
The Limits to Digital Consent: Understanding the Risks of Ethical Consent and Data Collection for Underrepresented Communities
Announcing The Limits to Digital Consent report, to which I contributed research and writing.
Strength In Numbers: Designing to Help At-Risk Users Protect Against Phishing Attacks
The outcome of redesigning the PhishDetect browser extension to improve user accessibility and trust for the browser extension that helps at-risk users.
Popping the Filter Bubble: Design Practices for Data Donation
Considering data accumulation and presenting our design guidelines for data donation.